Organisations still don’t have the technology and real-time functions required to tackle staff absences.
A lack of consistency in dealing with staff absences and difficulties in measuring its overall cost is forcing many companies to utilise reporting functions offered by their HR systems to combat the issue.
But it appears that most HR professionals still have to rely on outdated functions to handle the problem.
A survey of over 120 HR professionals in the private, public and not-for-profit sectors found that 85% of HR professionals rely on reporting functions to help tackle absences and communicate with employees but 66% said they still desired real-time information and 54% yearned for real-time alerts.
The key to successful management of absences is to treat employees consistently and fairly according to absence management policies and ‘back to work’ measures. Without real-time real-time absence management tools and alerts this is almost impossible.
Education the key
The findings of the research demonstrate that organisations still need educating about the inefficiencies caused by over-reliance of manual methods of managing absenteeism and the returns that can be achieved through any investment in a real-time alerting system.
Time and Attendance integrated with real-time absence management functions provides organisations with the data they require to proactively tackle absenteeism and prevent absences from having a detrimental impact.
This is achieved through its ability to capture employee accurate attendance data and store it in a central location, from which managers can gain meaningful insights into their workforce so they can efficiently manage any absence period.
Clarity of attendance issues allows managers to identify staff absences at the earliest opportunity and ensure that all decisions aimed at rectifying the issue are based on evidence.
For instance it may come to light that a particular individual has a medical condition that requires them to take time off work, caring responsibilities or work related issues that managers were perhaps unaware of.
Alert functions also highlight to managers of any anomalies, such as late arrivals and no-shows, so that managers can cover staff absences promptly before they impact service levels.
Absenteeism is a common business problem which, if left unattended, can spiral out of control and lead to significant costs caused by loss of productivity. With HR teams responsible for managing the workforce it is essential that they have the tools necessary to do the job efficiently if they are to reduce its short and long-term impact.