Christian Berenger, Business Development Director at Auto Time Solutions was the subject of Tomorrow’s Cleaning regular ’10 Question With’ feature.
In the feature Christian talks about how cleaning contractors are increasingly investing in time & attendance technology, his thoughts on how the industry can be improved and future innovations.
Take a look at what he had to say –
- What was your first job?
My first job was selling doors for a local company. I worked my way up through the company and was responsible for all aspects of the business including sales & marketing, purchasing, workshop operations and installation planning.
- How did you get into the cleaning industry?
The cleaning industry has been a growth target sector for Auto Time Solutions. As contractors face tight operating margins and increased competition they are turning to Time and Attendance technology to measure labour costs, increase productivity and improve profitably. Our software, Vanquish, enables contractors to manage multiple remote locations and achieve cost savings by eliminating manual timesheet errors and issues such as buddy punching to increase payroll accuracy.
- Which three words describe your personality?
Focussed, outgoing and persuasive
- If you could visit one place in the world, where would you go and why?
Far East Asia. I’ve always fancied visiting Cambodia because everyone says beautiful it is and the culture is so different!
- How would you improve the cleaning industry?
I think contractors must focus on the quality of the service they provide customers and look at how innovative IT solutions can enhance their performance. We talk to so many contractors who don’t have a time recording system in place, rely on manual timesheets and simply leave their remote workers to ‘get on with the job’. Remote workers are exposed to risks in their daily roles and contractors must demonstrate their duty of care and compliance to health and safety regulations. Contractors in the industry have an opportunity to raise their standards even more in this area.
- If an intern were to start tomorrow, what’s the one piece of advice you would give them?
A career in sales is all about having excellent communication skills and developing close long-standing relationships with your clients. A personal approach is always the most effective!
- What do you do to unwind?
Spending time with my family, although I wouldn’t say that it is always relaxing!
- If you were stranded on a desert island and you could only have one thing, what would it be and why?
Does my family count? If not I guess a photo of the family or probably my iPad, although I don’t think the battery would last that long.
- What, do you think, is the future of the cleaning industry?
I think the contract cleaning industry can look forward to increased growth in the coming years. The opportunity for fresh growth will mean it is important for contractors to gain a competitive edge and support their customer base.
Lorraine Gibson, Managing Director of Brayborne Facilities Services, asks…
What innovations do you think will be introduced within the cleaning industry over the next few years?
The cleaning industry has really started to embrace technology. We’re currently developing a new terminal which will be ready for launch later in the year. We’re keeping its key features under wraps at the moment but it will certainly enhance how contractors can collate staff data from remote sites and improve their efficiency, so watch this space!
Download the pdf – TomorrowsCleaning – Sept14